Prices and contracts
Utilitas offers environmentally friendly district heating services in Tallinn, Valga, Jõgeva, Haapsalu, Kärdla, Keila, Maardu, and Rapla, and district cooling services in Tallinn.
Heat price
Utilitas determines the sale price of heat at the beginning of the month following the consumption period based on actual costs. The sale price of heat is equal to or lower than the maximum price established in the network area, which is announced at least one month before it comes into force.
What does the price consist of?
The maximum price of heat consists of costs for the production, distribution, and sale of heat, investments for fulfilling operating and development obligations, environmental, quality, and safety requirement costs, and justified profitability.
According to the District Heating Act, the maximum price of heat is confirmed by the Competition Authority
Heat prices by network areas
Sale price (in March 2024) 79.04 €/MWh + VAT
Maximum price (from August 29, 2023) 79.04 €/MWh + VAT
Sale price (in March 2024) 72.04 €/MWh + VAT
Maximum price (from April 1, 2023) 73.14 €/MWh + VAT
Sale price (in March 2024) 78.03 €/MWh + VAT
Maximum price (from December 1, 2023) 78.03 €/MWh + VAT
Sale price (in March 2024) 78.66 €/MWh + VAT
Maximum price (from October 16, 2023) 78.66 €/MWh + VAT
Sale price (in March 2024) 87.51 €/MWh + VAT
Maximum price (from December 1, 2023) 87.51 €/MWh + VAT
Sale price (in March 2024) 73.18 €/MWh + VAT
Maximum price (from April 1, 2023) 81.19 €/MWh + VAT
Sale price (in March 2024) 58.05 €/MWh + VAT
Maximum price (from December 1, 2023) 58.05 €/MWh + VAT
Sale price (in March 2024) 76,46 €/MWh + VAT
Maximum price (from September 12, 2023) 76,46 €/MWh + VAT
| Price excl. VAT | VAT | Total | Unit | ||
|---|---|---|---|---|---|
| 1. | Heat carrier (water in the network) ¹ | 4.40 | 0.97 | 5.37 | €/m³ |
| 2. | Owner supervision of heat pipeline construction | 350.00 | 77.00 | 427.00 | € |
| 3. | Project management of heat pipeline construction (incl. owner supervision) | ||||
| 3.1. | The construction cost of a heat pipeline is up to €100 000 | 700.00 | 154.00 | 854.00 | € |
| 3.2. | The construction cost of a heat pipeline is over €100 000 | up to 10% of the cost of the object | |||
| 4. | Paid technical support services² | 80.00 | 17.60 | 97.60 | €/hour |
| - identifying faults or malfunctions in the consumer heating transfer station - checking and adjusting the automation of the heating transfer station - repeat visit by the technical representative if, for reasons attributable to the consumer, the technical representative's task was left incomplete during the initially agreed visit with the consumer - restoration of heat supply in case the need arises due to the consumer's breach of the heat purchase and sale agreement - reading heat meter data when remote reading data is unavailable due to reasons originating from the consumer (lack of power to the modem, etc.) - visits outside of working hours (Monday to Friday, 8:00 - 17:00), on weekends, and on national holiday |
|||||
| 5. | Penalty for violation of the requirements of a constant heat regime | 100.00 | 100.00 | € | |
¹ Does not include the cost of heat
² The minimum work period is 60 minutes, additional time is allocated in 30-minute increments
3 Utilitas has the right to impose a penalty if the consumer, despite the instructions of Utilitas’ technical representative, does not make efforts to ensure that the consumer’s installation operates in accordance with the requirements set out in the standard terms of heat sale. Payment of the penalty does not exempt from the obligation to remedy the violation.
Standard terms and conditions for heat sales
Currently valid standard terms and conditions for heat sales can be viewed in Estonian.
Currently valid Valid from 1 May 2024Conclusion and amendment of the contract
To conclude or amend the heat purchase and sale contract, please contact Utilitas client support. They will help you complete the necessary documents. The contract can be concluded or amended by the owner of the building or an authorized representative.
Contact Utilitas client support:
klienditugi@utilitas.ee
+372 610 7107
-
According to the District Heating Act, the heat company transports the heat via the network to the supply point, which is the point of connection between a network and a consumer installation. A consumer installation is defined as the functional set of heat pipes and devices intended for heat supply inside the building. In general, the supply point is the boundary of the property or the outer wall of the building, which is definitively located ahead of the building’s heating substation.
-
The amount of heat consumed in the building is measured with a heat meter in the heating substation. The heat meters belong to the heat company, which deals with the installation, regular inspection, and maintenance of the meters.
-
The heating substation and the heating system inside the building are the joint property of the building owners. The owners are responsible for the operation and the tuning of the heating devices, and the distribution of heat to the apartments or other premises.
